1. Definitions

1.1 “We”, “Us”, “Our” are all references to Harley Street Microblading Academy (Academy).
1.2 “You” are all references to the Student contracting with us under these terms & conditions.
1.3“Deposit” means the non-refundable and non-transferable deposit, payable to make a booking.
1.4 “Training Course” means the relevant training provided by Academy
1.5 “Intellectual Property Rights” means all techniques, methods, styles, patents, designs, registered and unregistered, copyright, trademarks, know-how and all other forms of intellectual  property
1.6 “Student” means the person who receives training at Academy

2. Booking Information

2.1 By booking onto a training course with a deposit or full payment of the tuition fees, you are acknowledging that you have read and understood our terms and conditions.
2.2 Academy reserves the right to decline any application for enrolment on a training course. Furthermore, we do not need to explain the reasons for any refusals.
2.3 If there are any pre-requisites for a particular course, by booking on that course you warrant that you fulfil all these pre-requisites. Refunds will not be given where you have failed to meet the pre-requisites, or you have falsely declared that you meet the pre-requisites.
2.4 Academy will endeavour to arrange a model for you. However, it is your responsibility to arrange a model for a course. Academy will not be held liable for any model that fails to show. Tuition fees and a deposit are non-refundable and non-transferable.
2.5 Online courses do not include any live tuition, telephone, email or in person consultations.
2.6 You understand and fully accept the following and therefore take liability off us:
2.6.1 Deposit to book a training course is non-refundable and non-transferable regardless of any circumstances, course date (whether set or not), notice given, death, marriage, divorce, break up, pregnancy, illness, change of circumstances, decision not to pursue a career or any other reasons including but not limited to coronavirus, epidemic, pandemic, lockdown, isolation, self-isolation, quarantine, curfew.
2.6.2 There is no cooling off period for a deposit or tuition fees payment.
2.6.3 Tuition fees and a deposit are non-refundable and non-transferable in case of a no show or late arrival for a course, regardless of any circumstances and reasons.
2.6.4 Tuition fees and a deposit are non-refundable and non-transferable post course start date, regardless of any circumstances and reasons.
2.6.5 Refunds or exchanges of professional kits, semipermanent makeup machines and other semipermanent makeup merchandise are not allowed regardless of any circumstances and reasons.
2.6.6 Completion of a training course does not guarantee any income or a particular level of skill.
2.6.7 It is Student’s responsibility to check the legislation and local council/authority requirements in regards to semipermanent makeup license.
2.6.8 Academy reserves the right to cancel Student’s certificates. Tuition fees and a deposit are non-refundable and non-transferable.
2.6.9 Academy reserves the right to demand additional case studies or resit of any assessment.
2.6.10 All information provided is given in good faith and Academy will not be held responsible for actions taken by a Student, any other individual or organisation as a result of the information provided during the training course.

3. Training Course Postponement or Cancellation

3.1 If you wish to cancel or postpone your training course, you must send us an email to info@harleystreetmicrobladingacademy.co.uk. Postponements/cancellations will only be accepted during our opening hours (Mon-Fri, 10am-5pm) and not at evenings, weekends or holidays. We will not accept cancellations by phone, text or social media.
3.2 Deposit to book a training course is non-refundable and non-transferable regardless of any circumstances, course date (whether set or not), notice given, death, marriage, divorce, break up, pregnancy, illness, change of circumstances, decision not to pursue a career or any other reasons including but not limited to coronavirus, epidemic, pandemic, lockdown, isolation, self-isolation, quarantine, curfew.
3.3 If you cancel the training course booking with at least 21 working days prior notice, before the course start date, we will make a refund of tuition fees minus deposit payment.
3.4 It may take 10 working days for a refund to appear on your bank account.
3.5. If you cancel the training course booking with less than 15 working days prior notice, before the course start date, we will not make any refunds of tuition fees and a deposit payment.
3.6 If you request a change of course date, regardless of any circumstances or reasons, you are liable for a £400 fee.
3.7. Academy reserves the right to postpone or vary any course or part of a course due to insufficient numbers, reasons beyond control or changes in regulation. If these were to happen, Academy will not be held liable for transportation, accommodation, loss of earnings or any other associated costs.

4. Intellectual Property Rights

4.1 All intellectual property remains the property of Academy. Any copy or variation of our course materials, make up designs, techniques, patterns, styles (eyebrows, lips, eyeliners, areolas and other), booklets, videos, training aids, images, texts, logos (including those found on our social media accounts and the following websites: www.harleystreetmicrobladingacademy.co.uk and www.harleystreetmicroblading.co.uk) is an infringement of intellectual property rights, unless agreed in writing by Academy. It is illegal to copy, tutor and/or redistribute any such materials. Prior consent must be sought before taking any pictures/videos during the training course.
4.2 Any violation of intellectual property rights is taken very seriously and Academy will pursue formal legal action.

5. Force Majeure

The Academy shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, flood, drought, earthquake or other natural disaster, epidemic, pandemic, coronavirus, diseases, infections, viruses, lockdowns, quarantines, curfews, isolation, self-isolation, terrorist attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, breaking off of diplomatic relations, nuclear, chemical, biological contamination, sonic boom, any law or any action taken by a government or public authority, collapse of buildings, fire, explosion or accident, any labour or trade dispute, strikes, industrial action or lockouts, non-performance by suppliers or subcontractors, interruption or failure of utility service. The tuition fees including deposit payment are not refundable.

6. Post Training Support

6.1 Post training support is available for all courses for 6 months after the course start date. We are able to give advice over the phone or via email.
6.2 Students must not contact our Trainers or staff personally either on personal phone/email/social network sites. However, our staff can be contacted via our business emails or office phone number
6.3 Your Trainer or other individual staff member may not be able to get back to you quickly due to commitments. However, other members of the team will be able to assist you.
6.4 Post training support is available Monday to Friday 10am-5pm

7. Dispute Resolution

7.1 If you wish to file a complaint, you agree to send it to our email: info@harleystreetmicrobladingacademy.co.uk. We will reply to you within 21 days of the complaint being received.
7.2. You fully agree not to publish (or cause the publication of) the complaint any more widely whether orally or in writing to third persons or to the world at large through the use of the internet.
7.3. If you breach clause 7.2 and publish (or cause the publication of) any defamatory statements about us or any of our trainers to any third parties (whether through the use of social media or otherwise), then we reserve the right to claim damages against you in defamation proceedings before the Court for such sum as we are advised to claim by our legal advisors.
7.4 The dispute shall remain private and confidential between the parties at all times.
7.5 The English Law shall have exclusive jurisdiction.